Government and councils
An AI agent that answers citizens, at any hour.
It logs reports, gives information and sends each request to the right department. Out of hours too.
30 minutes, no commitment.
Joana Pires
+351 926 ••• •73
Agente
Fica registado. Pode dizer-me o seu nome?
Cliente
Joana Pires.
Agente
Obrigado, Joana. Os serviços de iluminação já foram avisados.
Dados captados
WhatsApp · Iluminação públicaagora
Ocorrência: candeeiro apagado na Rua das Flores, São Pedro. Joana Pires.
Example call (in Portuguese)
Already answering calls for companies in franchising, insurance and healthcare.
Where calls get lost.
Busy lines
On Mondays and at tax time, the phone never stops.
Out of hours
Many citizens can only call after work.
The same questions
Opening hours and documents take time from casework.
A Monday at a city council
Exemplo
10/21
calls answered
11
unanswered
What the agent handles for you.
Reports
Potholes, street lights or rubbish, with the location logged.
Information
Opening hours, documents and deadlines for your services.
Appointments
In-person appointments booked for the right day.
Routing
Each request goes to the department in charge.
Every request, in the right department.
The summary reaches whoever needs to act, as soon as the call ends.
Ocorrência
Candeeiro apagado na Rua das Flores, São Pedro. Joana Pires.
15:12
Marcação
Atendimento de urbanismo, quinta às 10h00. Carlos Duarte.
15:40
Informação
Pergunta pelo prazo da licença de obras. Ligar de volta.
16:05
Want to see the agent answering for your services?
A 30-minute demo, no commitment.
Frequently asked questions.
Another question? Write to [email protected].
Do citizens know they are talking to an AI?
Yes. The agent always introduces itself as a virtual assistant.
Does it work with our case management system?
If your system accepts webhooks or has an API, yes. We look at it with you in the demo.
Does it suit parish councils too?
Yes. The agent adapts to city councils, parish councils and other public services.
What about requests that need a technician?
The agent logs the request and passes it to the department in charge.
See the agent answering for your services.
In 30 minutes, we show you the agent answering calls from your industry.
- No commitment.
- On a video call.
- We reply by the next business day.
Demo request
1 of 5
Company
What is your company called?
It is the name the agent says when it answers.
We only use these details to reply to your request. Privacy policy
your company
Example call
Hello, thank you for calling your company. How can I help?
Example. In the demo you talk to the agent.
