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Console

All your company's calls, in one place.

Listen to any call and see straight away what the customer asked for. Live, too.

30 minutes, no commitment.

+351 917 ••• •52

Linha · Apoio às lojas

Terminada0:18

Agente

Fica registado. Vou já avisar o responsável da loja.

Cliente

Obrigado.

Agente

Obrigado eu. Bom resto de dia!

Dados captados

lojaCentromotivoavariaurgênciaalta

WhatsApp · Loja do Centroagora

Avaria: máquina de café não liga. Urgência alta.

Example call (in Portuguese)

Already answering calls for companies in franchising, insurance and healthcare.

Every call in one place.

Listen to any call and see straight away what the customer asked for.

agent.scaling.pt/calls
fundão, avaria, +351…

🇵🇹Marta Fonseca

reservahá 2 min

🇵🇹+351 934 ••• •87

avaria11:42 · 1:24

🇵🇹João Peixoto

marcação11:18 · 0:58

🇵🇹+351 968 ••• •12

informação10:55 · 2:03

🇵🇹Beatriz Antunes

reclamação10:31 · 1:47

+351 934 ••• •87

3.ª chamada · hoje às 11:42 · 1:24

Terminada

A máquina da loja avariou outra vez, não sai nada.

Lamento. Em que loja está a máquina?

Na do centro comercial, piso dois.

motivoavarialojacentro-comercialurgênciaurgente
1:24
WhatsApp enviado ao técnico de serviço · 11:44

Search

Find any call in seconds.

By store

Each store sees only its own calls.

Live

Follow calls as they happen.

Everything you need to keep track of the agent.

Recordings

Listen to any call, whenever you like.

Summaries

The key points of each call, in one line.

Search

Find any customer or request.

Live

Watch calls as they happen.

Alerts

Choose who gets each type of request.

Access

Each store sees only its own calls.

Frequently asked questions.

Another question? Write to [email protected].

Who can access the console?

The people you choose. Each person sees only what's relevant to them.

How long are recordings kept?

For the period you agree with us.

Can I delete a customer's data?

Yes. We delete data on request, as GDPR requires.

Book a demo.

In 30 minutes, we show you the agent answering calls from your industry.

  • No commitment.
  • On a video call.
  • We reply by the next business day.

Demo request

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Company

What is your company called?

It is the name the agent says when it answers.

We only use these details to reply to your request. Privacy policy

your company

Example call

Hello, thank you for calling your company. How can I help?

Example. In the demo you talk to the agent.

Book a demo

30 minutes, no commitment.

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