---
title: "AI agent that answers your phone and WhatsApp"
description: "An AI agent answers your company's phone and WhatsApp, 24 hours a day. It replies to customers, takes bookings and alerts your team. Book a demo."
url: https://scaling.pt/en/
language: en
---

Phone and WhatsApp

# An AI agent that answers the phone for your business.

It answers your customers and takes bookings at any hour. On WhatsApp too.

[Book a demo](https://scaling.pt/en/book-a-demo/)[See an example](https://scaling.pt/en/#exemplos)

30 minutes, no commitment.

Already answering calls for companies in franchising, insurance and healthcare.

## A missed call is a lost customer.

When nobody answers, the customer calls a competitor. With the agent, every call gets answered.

24/7

Answers at any hour.

No waiting

Customers get an answer straight away.

Instant

Your team gets the summary on WhatsApp.

## Watch the agent answer calls.

Three calls from a typical business day.

Restauração

Reserva de mesa

0:14

ClienteBoa noite, dá para reservar uma mesa para sexta?

AgenteClaro. Para quantas pessoas?

ClienteQuatro, lá para as 20h30.

AgenteEstá feito: sexta às 20h30, para quatro.

motivoreservapessoas4hora20:30

Clínicas e serviços

Marcação de consulta

0:16

ClientePrecisava de marcar uma limpeza dentária.

AgenteSim. Prefere de manhã ou à tarde?

ClienteDe manhã, se possível ainda esta semana.

AgenteFica para quinta às 9h30. Confirmamos por mensagem.

motivomarcaçãopreferênciamanhãdiaquinta

Assistência técnica

Avaria urgente

0:15

ClienteA máquina da loja avariou outra vez.

AgenteLamento. Em que loja é?

ClienteNa do centro comercial, piso dois.

AgenteFica como urgente. Vou já avisar o técnico.

motivoavarialojacentro-comercialurgênciaurgente

Examples (in Portuguese)

## One agent for your phone and WhatsApp.

[

### AI phone answering

Answers every call like one of your team.

Learn more](https://scaling.pt/en/ai-phone-answering/)

[

### WhatsApp agent

Replies to messages the same way it answers the phone.

Learn more](https://scaling.pt/en/whatsapp-agent/)

## The agent remembers every customer.

If someone called yesterday and messages today, the agent already knows what it's about.

## Connects to your CRM and ERP.

Every request goes straight into your systems, with no retyping.

[See integrations](https://scaling.pt/en/integrations/)

1.  Call or message
2.  Request logged
3.  Your CRM or ERP

## For businesses that live on the phone.

[

### Restaurants

Every booking call answered.

Learn more](https://scaling.pt/en/restaurants/)

[

### Clinics and healthcare

Appointment calls answered at any hour.

Learn more](https://scaling.pt/en/clinics/)

[

### Repair shops

Every repair and quote request logged.

Learn more](https://scaling.pt/en/repair-shops/)

[

### Franchises and networks

One number for every store.

Learn more](https://scaling.pt/en/franchises/)

[

### Government and councils

Citizen requests and reports.

Learn more](https://scaling.pt/en/govtech/)

[

### Insurance brokers

Claims, quotes and policy questions.

Learn more](https://scaling.pt/en/insurance/)

[

### Real estate agencies

Enquiries and viewings.

Learn more](https://scaling.pt/en/real-estate/)

[

### Hotels and holiday rentals

Bookings and guests, in their language.

Learn more](https://scaling.pt/en/hotels/)

[

### Property management

Breakdowns and residents’ requests.

Learn more](https://scaling.pt/en/property-management/)

[

### Accountants

Meetings and messages for each accountant.

Learn more](https://scaling.pt/en/accountants/)

[

### Law firms

New clients and first consultations.

Learn more](https://scaling.pt/en/law-firms/)

[

### Hair and beauty salons

Bookings by service and stylist.

Learn more](https://scaling.pt/en/beauty/)

[

### Schools and nurseries

Enrolment, visits and parents’ messages.

Learn more](https://scaling.pt/en/schools/)

### Another industry?

The agent adapts to any business that takes calls from customers.

[Book a demo](https://scaling.pt/en/book-a-demo/)

## Up and running in a few days.

01

### Demo

Hear the agent answer calls like yours.

02

### Setup

We set up the agent with your business information.

03

### Live

Forward your calls and the agent starts answering.

[See how it works](https://scaling.pt/en/how-it-works/)

## Frequently asked questions.

Another question? Write to [hello@scaling.pt](mailto:hello@scaling.pt).

Do I have to change my number?

No. Just forward your calls to the agent.

Do customers know it's an AI?

Yes. The agent introduces itself as a virtual assistant and speaks naturally.

What if it doesn't know the answer?

It takes down the request and passes the call to someone on your team.

How much does it cost?

It depends on your call volume. After the demo, we send you a proposal.

## Book a demo

A 30-minute video call, no commitment. Book at https://scaling.pt/en/book-a-demo/ or write to hello@scaling.pt. AI agents: see https://scaling.pt/docs/api.md.