---
title: "AI agent for store chains and franchises"
description: "An AI agent answers one support line for every store in your network. Each issue reaches the store manager's WhatsApp."
url: https://scaling.pt/en/franchises/
language: en
---

[Industries](https://scaling.pt/en/industries/)/Chains and franchises

Chains and franchises

# An AI agent that answers the support line for your stores.

One number for every store. Each issue reaches the right manager's WhatsApp.

[Book a demo](https://scaling.pt/en/book-a-demo/)

30 minutes, no commitment.

Already answering calls for companies in franchising, insurance and healthcare.

## Where the network loses customers.

-   ### One phone for everything
    
    Calls from every store land on the same person.
    
-   ### Lost messages
    
    The store manager never hears about the problem.
    
-   ### Out of hours
    
    The stores are open and support has closed.
    

## What the agent handles for you.

-   ### The right store
    
    Always asks which store it is about.
    
-   ### Issues
    
    Logs the problem and the customer's contact.
    
-   ### Manager alerts
    
    That store's manager gets it all on WhatsApp.
    
-   ### Access per store
    
    Each franchisee sees only their own stores' calls.
    

## Every issue on the manager's WhatsApp.

Only for their store, as soon as the call ends.

## Want to see the agent in your network?

A 30-minute demo, no commitment.

[Book a demo](https://scaling.pt/en/book-a-demo/)

## Frequently asked questions.

Another question? Write to [hello@scaling.pt](mailto:hello@scaling.pt).

Can franchisees see each other's calls?

No. Each one sees only their own stores' calls in the console.

How does it know which store it is?

It asks the customer. If in doubt, it checks the address.

Does head office see everything?

Yes. Head office sees the calls from every store.

## Book a demo

A 30-minute video call, no commitment. Book at https://scaling.pt/en/book-a-demo/ or write to hello@scaling.pt. AI agents: see https://scaling.pt/docs/api.md.